home warranty of america complaints

I thoroughly read the details so I knew when I had to make calls for service what was and what was not covered. Every one of my service calls were handled smoothly by OR and the contractors were knowledgeable and prompt in resolving the issue. I had my dishwasher repaired, my refrigerator/freezer repaired, some plumbing and electrical issues. Thank goodness for the Home Warranty plan and that Old Republic customer service was so good and their networked contractors seem to be of a higher caliber than is reported here in this article. I paid $375 for the plan and $75 for each service call. I think it was money well spent and am very satisfied!I had a 1 year policy with American Home Shield AHS that came with the sale when I bought my renovated 1908 Craftsman home. I used their service twice to fix valves that had been installed backwards in the bathroom water fixtures. Other than that their service was a complete waste of $500/year. Each time I called about a problem having to do with faulty plumbing, electric, or faulty workmanship, AHS always found an excuse with the problem that disqualified it from their coverage plan. Each time I paid $60 for a plumber or electrician to come out only to tell me the problems were never covered by AHS. I decided to cancel the policy after 2 years but AHS made me pay for a 3rd year.

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i have mixed feeling regarding home warranties, i don't know if the warranty companies are bad or if it is the contractors they use or a little of both, so far ahs has been ok for me as most times i needed them they have provided the service i neededYep this is exactly what happened to us with the ac system.