home warranty costco

The company would tell me he’d be there at a certain time and he’d come two hours late. I did let that technician know that I wasn’t happy with him not coming on time. In the end, I wanted my freezer not to freeze everything inside. I would have ice everywhere and it was leaking water inside my freezer, so it would refreeze everything in a block of ice. Although this seemed to be happening every 30 days, it’s been a couple months now and everything seems to be good. I called the emergency number for the contractor Sunday night, and he said they'd send someone out the following day Monday. The owner of the company came to my home on Monday afternoon and was quickly able to find that our compressor was shot the most expensive component on the AC aside from basically just putting in a new unit. I asked him straight out how long this would take to fix based on all the terrible reviews I've read online from 2 10 about it taking months to get service and he said it really just depends. I had a stomach ache from reading reviews that night but hoped for the best that we would not be without air much longer in the July, 90 degree heat. I was THRILLED this morning when Willie, the contractor, called me at 8 am to tell me he had the part in stock, 2 10 had approved the claim and he'd be out today to fix our unit. He had it up and running in just a few short hours and everything was resolved within 36 hours of me making my claim.

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Plus he would start an investigation but it would take an additional 48 hours to verify what I am saying and to speak with the agent I spoke with.